Across Pakistan
At Doliz, we aim to provide a smooth and reliable delivery experience for all our customers. Please read our shipping policy carefully before placing your order.
1. Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been shipped, a confirmation and tracking update will be sent to you.
2. Shipping & Delivery Time
We deliver across Pakistan through trusted courier partners.
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Standard Delivery: 3–7 business days (depending on your location)
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Express Delivery: 1–3 business days (available in select cities)
Delivery times may vary due to weather, courier delays, or high-order volumes.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your delivery location and order weight.
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Free shipping may be offered during special promotions or for orders above a certain amount.
4. Order Tracking
Once dispatched, you will receive a tracking number to monitor your shipment’s status. You can track your order directly through the courier’s website.
5. Delays & Lost Packages
We do our best to ensure timely delivery. However, unforeseen delays may occur due to factors beyond our control.
If your order is significantly delayed or lost, please contact us through our website’s contact form, and we will assist you promptly.
6. Incorrect Address
Customers are responsible for providing accurate shipping details.
Doliz is not liable for delayed or failed deliveries caused by incorrect or incomplete addresses.
7. International Shipping
Currently, Doliz ships only within Pakistan. International delivery options may be introduced in the future.
8. Policy Updates
Doliz reserves the right to modify or update this Shipping Policy at any time. Any changes will be reflected on this page with a revised effective date.